When evaluating a potential billing vendor, it is crucial to understand the platform’s capabilities. Can the system produce customer-specific invoice templates? Can users modify the application without programmer support?
With the right questions (and answers), you won’t be left wondering if your billing system will be able to support your organization’s goals. Instead, you will be confident that you can deliver a positive billing experience to customers for years to come.
This checklist of the top 10 questions to consider when selecting a new billing system will help make your decision easy, including:
- Can workflow and approval rules be built for any business process?
- Do users need to modify the application without programmer support?
- Are you looking for a more robust solution to better support your customers and business needs?
These questions will give you a much clearer understanding of the potential billing vendor’s capabilities. Ultimately, you need to find the solution that will support your organization’s goals and ensure you can deliver a positive billing experience to customers for years to come.
